Services To Support Your Community
COVID-19 (the “coronavirus”) has impacted everyday life for citizens across the globe. This includes the way they interact with local governments and the justice system. In the midst of this pandemic, we understand that serving your citizens and providing them with access to justice remains your top priority.
To ensure that your courts and agencies are well equipped to conduct business and carry out the justice process through the challenges of social distancing, we stand with you in providing virtual tools, support, services, and online resources available at your fingertips to help your staff and citizens.
We’re in this together with you, so please explore the helpful resources on this page or reach out to us directly if there are other ways we can assist during this challenging time.
Services to Support Employees
Solutions That Assist – Virtually
Rather than physically going to the courthouse, municipal courts are allowing defendants to attend a hearing online using Tyler Virtual Court. This new product gives you the flexibility to conduct court business from anywhere and automatically integrates with your current Incode Court software. Virtual Court for Odyssey is coming soon.
Prevent Case Backlogs
Courts across the country are using ODR to decrease the number of cases pending on their docket when court finally resumes. Modria® online dispute resolute (ODR) empowers litigants to resolve their civil case online and in half the time of traditional court processes. Using easy-to-understand terminology, it walks the case parties through each step to reach a resolution and can virtually include a mediator, if necessary.
Enable Remote Signatures
Through social distancing restrictions, legal document workflow and signatures must continue to deliver justice. With e-signatures, remote document access, signing, and routing can quickly be accomplished. Check with us for expedited implementation to get this up and running in your jurisdiction quickly.
Manage Offenders Remotely
With Tyler Supervision automated telephone check-in, offenders check in by phone so you never miss an important client touchpoint while retaining a safe distance. With electronic monitoring, detention centers alleviate housing congestion by securely managing offenders in other locations.
Find Answers Fast with Tyler Search
Search our extensive knowledge base 24/7 and quickly find the answers you need using Tyler Search. See more relevant information with each search, and easily share search results with colleagues on your team. Log in to client support to access Tyler Search.Learn About Tyler Search
Connect With Your Peers
Access documentation, troubleshoot issues, and connect with your peers anytime in this user-driven support community that can help you gain insight into how others are managing their justice processes during the COVID-19 pandemic.Access Tyler Community
24/7 Online Training
Stay up to speed with training designed for your role with Tyler University. Access a comprehensive training curriculum of 1000+ free online courses available to you at any time from any location with internet access.Access Tyler University
Stay Secure While Working Remotely
Working from home can come with the same cyber threats that you would encounter in the office. To help you mitigate risks to your sensitive data, we have a few tips that’ll help you stay safe while working remotely.Work-From-Home Security Tips