Virtual Implementations
Contact your project manager for more information
Initial installation and configuration can be completed 100% remotely
Tyler University provides hands-on curriculum 24/7
Our team is familiar with the tools needed to deliver successful virtual implementations
DID YOU KNOW?
Our entire process, from start to finish, was handled virtually over Go To Meetings with Tyler staff, and it was seamless. They worked with our team to tailor the software to meet our unique licensing requirements. The screen sharing feature allowed Tyler staff to talk us through the setup of the program, giving us the hands on experience with the software that we needed once the program was up and running. I look forward to virtually working with Tyler to implement our other licenses and permits in the future.
Proven Success with
Virtual Implementations
Delivering implementations and other services virtually is not new to Tyler. For years we've been successfully implementing services and training clients remotely with some projects delivered 100% virtually.
Starting your implementation journey virtually is easy. One way in which meetings are conducted is through Go-To-Meeting, which offers integrated cameras, desktop sharing, and chat functionality; the experience is just as effective as it would be in-person. In addition, these sessions can be recorded, giving you the opportunity to re-watch or share with other members of your team. Tyler also ensures that all materials related to your project are delivered via a secure site, allowing for a single source repository for information and documentation.
Remote configuration was an extremely positive experience that allowed us to share information and ideas despite not having implementation specialists on site. I was very pleased and we are looking forward to the training and go-live process as we fully transition to Incode and all it has to offer. I strongly recommend Tyler remote access configuration for anyone considering this option.
Joan E. Baxter
Finance Director, City of Washington, IL
Implementing a Powerful ERP Solution, Virtually
Central Bucks School District, Pennsylvania, Implements Munis in a Pandemic
“We’ve been using GoToMeeting™ and Microsoft® Teams with great success. It’s as though our trainer is at our physical location; we all join into the conversation and see the screen the trainer is using.”
— Barbara Markowitz, Director of Finance
Tyler University
Due to COVID-19, you may have a need to utilize functionality that you have not used before or use familiar functionality in a new manner. We offer self-paced e-learning on Tyler U, our continuing education platform.
Tyler's commitment is to exceed expectations when it comes to making sure its clients have one convenient source to receive ongoing training.
Cybersecurity
As you adjust to at-home work locations in response to COVID-19, the ever-present cyber threats that concern governments and schools don’t disappear. Watch our webinar to educate yourself about the types of fraud you can expect during a work from home situation and how to mitigate the risks of this type of attack.
Tyler Community
Connecting you with Tyler team members and staff, the Tyler Community empowers you to answer questions and troubleshoot issues through the online relationships you build with your public sector peers.Tyler Community
