
ERP Webinar Series
To empower local governments and schools today and help them envision tomorrow, Tyler is hosting a webinar series designed exclusively for clients using Enterprise ERP.
Join us to explore tools that will allow you to reduce risk, plan strategically, go paperless, manage assets, and use data to drive informed decision making and community engagement.
Next Up
Proactively Hunt Down Threats to Stop Cyberattacks in Their Tracks
Thursday, April 10 at 2:00PM ET
Local governments and school districts are falling victim to cyberattacks with alarming frequency and devastating consequences. Having a program in place to improve your cyber resilience is a necessity, especially as hackers get more sophisticated every day.
The world of cybersecurity is ever-changing and cyberattacks continue to expand in scale and scope. It’s nearly impossible to single-handedly keep up with the evolving threat environment and cybersecurity best practices, especially when many information security and risk management teams are juggling competing priorities with limited resources. Learn how to develop programs and processes to defend your organization and improve your cybersecurity knowledge. We will partner with you to create and help you sustain a cybersecurity strategy that can realistically and cost-effectively advance your cyber maturity and improve your cyber resilience.Make Sure You're in the Know
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Last Recording
Increase Resident Engagement and Free Up Staff’s Time with 311 Solutions
Enterprise Service Requests is a web-based solution that effectively manages non-emergency inquiries, complaints, business compliance issues, and service requests. From potholes, broken streetlights, and barking dogs, residents often don’t know which department to call. Their guesswork can cause more work for employees.
Furthermore, integrated with your Enterprise ERP data, My Civic is an easy-to-use mobile app built to increase civic engagement by giving residents the power to report issues, ask questions, and monitor resolutions 24/7/365. It enables residents to submit incidents and report code enforcement violations and business compliance issues anytime, anywhere through a mobile app. Real-time status and resolution updates keep residents informed and reduce office phone calls.2025 Webinar Descriptions & Recordings

Support the Complete Employee Life Cycle from Recruiting to Retirement
Thursday, February 6
With Employee Access, employees can easily monitor and maintain personal and employment information, including paid time off, accrual requests, pay history, benefits selections, job openings, performance evaluations, announcements, and more.
Recruiting for Enterprise ERP allows you to mass activate/inactivate applicants, view or report individual or group applications, and build personnel records once an applicant has been hired. Employee Onboarding streamlines the process by enabling human resources staff to efficiently onboard new hires electronically. Employee Onboarding empowers staff to take an active role in the onboarding process, complete required paperwork, and start making an impact.

Simplify Your Payment Ecosystem and Improve Resident Services
Thursday, February 20
Thursday, June 19
Thursday, August 7
Accepting payments from constituents can be a challenge if you don’t have software that is flexible, secure, and intuitive to use.
Tightly integrated with Enterprise ERP, Payments and Cashiering are secure, cloud-based platforms for online and in-person payments. Working together, they simplify the complexity of your payment ecosystem. Cashiering allows for a customized payment experience by establishing payment types and then configuring supported payment methods for each — including in-person, telephone or mail, retail POS/concessions, bulk deposits, and more. These solutions make handling all aspects of your payment processing easy for your organization. With a modern, user-friendly interface that provides residents easy access for payment on permits, licensing, merchant services onboarding, and many other types of bills.

Reframe your Budget around a Results-First Perspective
Thursday, March 6
Priority Based Budgeting encourages a shift in the way resource allocation decisions are made, recentering government operations on the programs and services that achieve the outcomes that matter most to residents. By categorizing budgets according to programs and initiatives, governments gain a big-picture perspective of resource allocation and can then better align funding with core priorities.

Increase Resident Engagement and Free Up Staff’s Time with 311 Solutions
Thursday, March 13
Enterprise Service Requests is a web-based solution that effectively manages non-emergency inquiries, complaints, business compliance issues, and service requests. From potholes, broken streetlights, and barking dogs, residents often don’t know which department to call. Their guesswork can cause more work for employees.
Furthermore, integrated with your Enterprise ERP data, My Civic is an easy-to-use mobile app built to increase civic engagement by giving residents the power to report issues, ask questions, and monitor resolutions 24/7/365. It enables residents to submit incidents and report code enforcement violations and business compliance issues anytime, anywhere through a mobile app. Real-time status and resolution updates keep residents informed and reduce office phone calls.

Proactively Hunt Down Threats to Stop Cyberattacks in Their Tracks
Thursday, April 10
Thursday, September 4
Local governments and school districts are falling victim to cyberattacks with alarming frequency and devastating consequences. Having a program in place to improve your cyber resilience is a necessity, especially as hackers get more sophisticated every day.

Benefits of Moving to the Cloud
Thursday, April 24
Thursday, November 20
Our ongoing commitment to you as your technology partner is to evaluate and adopt technology that best supports the critical services you provide to your community, like cloud technologies. And moving to the cloud is a decision that can be made when the time is right.
Are you looking at a large hardware purchase, interested in cloud features and functionality, or just want to learn more about Tyler’s cloud offering? Benefits covered will include:
- Reduced burden on IT resources
- Reduced hardware and infrastructure responsibility and expense
- Improved product quality through smaller, more consumable software updates
- Access to new, evolving technologies easily integrated with Enterprise ERP
- Elevated data security

Save Time, Reduce Labor Costs, and Step Up Your Productivity
Thursday, June 12
Labor costs escalate through human error, manual processes and requests, and scheduling conflicts — but they don’t have to.
Time & Attendance provides small and large organizations with incredible cost savings and increased efficiency. In most local government entities, payroll processing, time tracking, and benefits accrual tracking places an unnecessary strain on staff efficiency and limited budgets. Time & Attendance fixes those issues and keeps them fixed while providing the highest ROI on the market.
Time & Attendance handles all your time and attendance, and scheduling challenges with ease and precision while keeping an eye on your bottom line. You can electronically capture, manage, and analyze all your timecards and schedules, and seamlessly integrate that data in real time with Enterprise ERP so there’s no duplicate data entry and less chance for error.

Effectively Manage and Protect Your Assets
Thursday, July10
Fully integrated with Enterprise ERP, Enterprise Asset Management (EAM) works seamlessly with your community development and public portals to increase productivity, enhance reporting and analytics, streamline decision making, and connect your community. From resident to technician and back again, EAM offers insight to all stakeholders in both your organization and community.

A Secure, Digital Way to Pay Your Vendors and Save Money
Thursday, September 18
Designed to streamline vendor payment and reconciliation, AP Automation can produce substantial savings for your organization. Paying vendors and suppliers becomes efficient, secure, and painless, while reconciliation is simplified, and manual errors are virtually eliminated.
AP Automation
- Reduces paper checks to reduce costs and fraud while streamlining the reconciliation process
- Allows your organization to instantaneously view the status of and reconcile payments
- Reduces fraud and misuse by eliminating the need to store vendors’ bank data onsite
- Enables you to process payments in real-time and vendors to select preferred payment types to receive payment quickly

Integrate Third-Party Systems with API Toolkits and Connectors
Thursday, October 9
API (Application Programming Interface) Toolkits and API Connectors add value to your organization by enabling you to create your own integrations to share data between Tyler and non-Tyler applications.
Join us to learn more about the API Developer Portal, a powerful gateway that makes accessing Tyler application data and processes through Toolkits and Connectors easy and intuitive. API resources produce properly formatted commands, allowing you to easily exercise them against your data.

Unlock the Power of Financial Data
Thursday, October 23
Taking a proactive approach towards transparent government builds trust, empowers analysts and auditors, increases resident engagement, improves internal accountability, reduces FOIA costs, and streamlines internal operations.

Connect Your Civic Services to Achieve Smart Government Operations
Thursday, November 6
From planning, permitting, and licensing to asset management and resident requests, Enterprise Permitting & Licensing automates, connects, and streamlines your critical government processes. Whether it’s enterprise workflow, management, inspection, enforcement, or electronic plan review, our solution does it all.
Permitting & Licensing offers:
- Embedded Esri® GIS technology
- Centralized database
- Customized reporting, data views
- Specialized apps for constituents
- Ability to work from desk or field
- Centralized workflows.

Increase Your Organization’s Purchasing Power While Improving Employee and Vendor Satisfaction
Thursday, December 11
Save accounts payable staff time with Vendor Access. This solution empowers vendors to answer their own questions, attach documents, and edit profile information. Coupled with the Bid Management module, they can also respond to bids online. Whether a vendor is seeking or placing a bid, or checking current and past purchase order detail, they are provided with access to key information and business records conveniently and securely.
2025 Enterprise ERP Webinars
All webinars are on Thursdays, 2:00–3:00 p.m. ET unless otherwise noted.
Attract & Retain Talent
Streamlining the recruitment, onboarding, and retention practices for HR means a faster time to hire and a more engaged workforce.
- Feb. 6: Employee Access, Recruiting, and Onboarding | Why Attend?
- June 12: Time & Attendance | Why Attend?
Forward-looking Finance Solutions
Improving the finance function for local governments with intuitive automations, better budgeting, and self-service solutions.
- Mar. 6: Priority Based Budgeting | Why Attend?
- Sept. 18: AP Automation | Why Attend?
- Dec. 11: Vendor Access and Procurement | Why Attend?
Grow Your Revenue
With a natively-integrated, secure payments solution, you gain an improved payer experience, faster reconciliation, and smoother back-end operations.
- Feb. 20: Payments & Cashiering | Why Attend?
- June 19: Payments & Cashiering | Why Attend?
- Aug. 7: Payments & Cashiering | Why Attend?
Get Richer Data from Your Technology
Discover how cloud solutions help accelerate your organization’s initiatives, agility, and innovation while improving your cyber resilience.
- April 10: Cybersecurity Services | Why Attend?
- April 24: Benefits of the Cloud | Why Attend?
- Sept. 4: Cybersecurity Services | Why Attend?
- Oct. 9: API Toolkits & Connectors | Why Attend?
- Oct. 23: ERP Data & Insights | Why Attend?
- Nov. 20: Benefits of Moving to the Cloud | Why Attend?
Improve Civic Services
Creating smarter, safer, and stronger communities requires comprehensive planning, efficient service delivery, and access to resources
- Mar. 13: Enterprise Service Requests & MyCivic | Why Attend?
- July 10: Enterprise Asset Management | Why Attend?
- Nov. 6: Enterprise Permitting & Licensing | Why Attend?