Enterprise Permitting & Licensing Webinar Series

Simplify Your Payment Ecosystem and Improve Resident Services

Thursday, February 20, 2025 @ 2:00 p.m. ET

Tightly integrated with Tyler solutions, Payments and Cashiering are secure, cloud-based platforms for online and in-person payments. Working together, they simplify the complexity of your payment ecosystem. Cashiering allows for a customized payment experience by establishing payment types and then configuring supported payment methods for each — including in-person, telephone, or mail, retail POS/concessions, bulk deposits, and more. These solutions make handling all aspects of your payment processing easy for your organization. With a modern, user-friendly interface that provides residents easy access to payment on permits, licensing, merchant services onboarding, and many other types of bills. (This webinar is not intended for OpenEdge clients.)  

Watch Recording 

Increase Resident Engagement and Free Up Staff’s Time with 311 Solutions

Thursday, March 13, 2025 @ 2:00 p.m. ET

Enterprise Service Requests is a web-based solution that effectively manages non-emergency inquiries, complaints, business compliance issues, and service requests. From potholes, broken streetlights, and barking dogs, residents often don’t know which department to call. Their guesswork can cause more work for employees. Furthermore, integrated with data from your Tyler solutions, My Civic is an easy-to-use mobile app built to increase civic engagement by giving residents the power to report issues, ask questions, and monitor resolutions 24/7/365. It enables residents to submit incidents and report code enforcement violations and business compliance issues anytime, anywhere, through a mobile app. Real-time status and resolution updates keep residents informed and reduce office phone calls.  

Watch Recording 

Benefits of Moving to the Cloud

Thursday, April 24, 2025 @ 2:00 p.m. ET

Our ongoing commitment to you as your technology partner is to evaluate and adopt technology that best supports the critical services you provide to your community, like cloud technologies. Moving to the cloud is a decision that can be made when the time is right. Are you looking at a large hardware purchase, interested in cloud features and functionality, or just want to learn more about Tyler’s cloud offering? Benefits covered will include:

• Reduced burden on IT resources
  
• Reduced hardware and infrastructure responsibility and expense
  
• Improved product quality through smaller, more consumable software updates
  
• Access to new, evolving technologies easily integrated with Tyler solutions
  
• Elevated data security    
  

Streamline Environmental Health Inspections & Management

Tuesday, May 20, 2025 @ 2:00 p.m. ET

Streamline Environmental Health processes and inspections with Tyler’s Enterprise Environmental Health solution! Log on to this webinar to hear how Enterprise Environmental Health centralizes data and processes into one purpose-built enterprise system featuring an online portal and mobile inspection capacity. During the webinar, the Tyler team will also discuss how your agency can use the software to:

• Manage health inspections from the field with or without connectivity
  
• Simplify the permitting process for business owners and operators
  
• Gain a comprehensive history with a centralized business/facility record
  

Empower Your Community with Civic Access & Decision Engine

Tuesday, July 22, 2025 @ 2:00 p.m. ET

Virtualize your permit counter with Civic Access and Decision Engine! Join this webinar to learn how Enterprise Permitting & Licensing’s user-friendly online portal and virtual application assistant empower your residents and contractors to skip the office visit and complete their permit or plan application tasks from where they are. During this webinar, we’ll discuss how the Civic Access resident portal and Decision Engine application wizard allow your constituents to:

• View, apply for, and manage permits and plans online or on their phone
  
• Access an intuitive application wizard to answer their questions about the process and local requirements
  
• Hear an exciting update on AI for Decision Engine

Proactively Hunt Down Threats to Stop Cyberattacks in Their Tracks

Thursday, September 4, 2025 @ 2:00 p.m. ET

Local governments and school districts are falling victim to cyberattacks with alarming frequency and devastating consequences. Having a program in place to improve your cyber resilience is a necessity, especially as hackers get more sophisticated every day. The world of cybersecurity is ever-changing and cyberattacks continue to expand in scale and scope. It’s nearly impossible to single-handedly keep up with the evolving threat environment and cybersecurity best practices, especially when many information security and risk management teams are juggling competing priorities with limited resources.
  
Learn how to develop programs and processes to defend your organization and improve your cybersecurity knowledge. We will partner with you to create and help you sustain a cybersecurity strategy that can realistically and cost-effectively advance your cyber maturity and improve your cyber resilience.