Local governments are uniquely positioned to address some of society’s most pressing problems. Today, real solutions to homelessness, the opioid crisis, equitable access to justice, food scarcity, navigating the COVID-19 pandemic, and other issues are being developed and implemented at the community level, in ways that can be scaled regionally and upward.

Technology transformations are underway that result in greater connectivity, greater efficiencies, and greater insight. Local governments that invest in software that provides integrated administrative and business management systems as well as two-way citizen engagement tools will see an unprecedented return on investment compared to agencies that do not prioritize such investments.

By tending to the health of their technology infrastructure, governments can create robust and future-proof GovTech Stacks.

The notion of a GovTech Stack requires governments to think beyond the department level to determine how any system:

  1. Serves business partners
  2. Serves the public
  3. Provides internal and external decision-makers with actionable insight
  4. Ensures security and access to the most up-to-date information

A complete GovTech Stack contains:

Click an element to learn more!

Admin & Management Systems

Integrated administrative and business management technology foundations power mission-critical operations and break down siloes for greater efficiency and solution-bearing connections. For successful operations, a coordinated strategy between disparate departments that attends to the needs of all stakeholders must exist.

Do you have an integrated technology platform?

Citizen Engagement

Expanding virtual options and two-way citizen engagement tools provides service to residents at their convenience while maintaining business operations in any circumstances. Real-time civic experience connects the public to government services and resources, which encourages participation for stronger communities.

Is robust citizen engagement a part of your tech strategy?

Data Storage & Integration

Modern data storage and integration allows agencies to track, collaborate, and report on the data that drives activities forward. Automated workflows remove manual processes as well as errors and strengthen data’s integrity and accessibility.

Is your data storage robust?

Data & Analytics

Surfacing meaningful, easy-to-understand data informs better government decisions for improved operations and smarter resource allocation. Transparency enables an informed citizenry, and open data paves the way for problem-solving partnerships.

Are you gathering insights from your data?


Tyler has a strategic collaborative agreement with Amazon Web Services (AWS) for cloud services. Enterprise-wide cloud architecture provides 24/7 remote access to data and systems and mitigates security risks with built-in disaster recovery, security compliance, and remote updates. The cloud improves the agility of government to respond quickly to crises and rapidly evolving situations.

Are you in the cloud?


Security threats to government systems increase every year. An advanced cybersecurity culture is necessary to keep up with this evolving threat landscape. A robust cybersecurity strategy includes privacy controls, employee education, and managed threat detection.

Have you built a cybersecurity culture?

With a complete GovTech Stack, local governments can thrive and overcome unforeseen challenges.

Like any puzzle, all the pieces need to be available and seamlessly connect.

A complete digital infrastructure is essential for counties to not only conduct critical business processes, but also to engage and respond to the needs of the public – especially in challenging times. Secure, intuitive, connected technology working seamlessly together in the background puts the best a county has to offer in the forefront – without skipping a beat.

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities