Accelerate
Payment Adoption &
Move More Transactions Online
How It Works:
Higher Digital Payment Adoption Starts Here
Offering digital payments is only part of the equation. The real value is getting more residents to use them. Low adoption can lead to unnecessary friction for residents, high call volume and long wait times, and missed efficiency gains.
Tyler's Payments Growth & Adoption Team helps cities, counties, state agencies, and special districts take a more strategic approach to digital payment adoption. With Tyler, digital channels don't just exist. They perform.
Engage With Us
Let us know you're interested in learning more about our adoption services.
Consult & Develop
We'll meet with you to assess your needs and develop a tailored adoption plan and marketing assets.
Deploy & Measure
We'll work with you to execute the adoption strategy and measure results throughout the campaign lifecycle.
Increase
Awareness
Enhance
Customer Service
Improve On-Time Collections
Boost
Efficiency
Stop waiting for adoption. Start driving it.
We Deliver Strategies Proven to:
Let's See What's Possible
Tell us a little about your organization and goals, and together we'll explore practical ways to improve digital payment adoption in your community.
What You'll Get
- An honest, consultative approach
- Opportunities to increase digital payment usage
- Strategies to improve awareness and engagement
- Recommended next steps for your team
No pressure, just practical ideas and a conversation built around your payment goals.
Success Spotlight: Antioch, California
The tech-forward City of Antioch, California, increased customer adoption of self-service utility payment methods. The city realized:
- 10% increase in text-to-pay and IVR adoption over 3 months
- 50% decrease in monthly average utility shutoffs
Upcoming Webinar: Practical Tips to Shift More Transactions Online
Thursday, August 27 at 2 p.m. CT
Explore strategies government agencies can implement to accelerate the adoption of digital payment methods and channels in their communities.
Resident-Facing Marketing Materials
Communicate value with payers effectively and efficiently by leveraging Tyler’s library of customizable marketing assets, including:
- Posters and flyers
- Bill inserts
- Social media graphics and more
