What if every government
service started in one place?

How the Resident Engagement Platform Creates a One Front Door Approach 

Identity Management for Residents
​Provide employees and residents the convenience of single sign-on (SSO) across supported Tyler products. This tool allows users to have one login and password for their government resources, helps improve security, and streamlines the process for the workforce and the public.

Explore Identity Management

Resident AI Assistant: Empower Residents With 24/7 Self-Service Access
Give residents 24/7 access to assistance with a conversational interface. This generative AI tool provides responses, support, and information in a natural manner to assist residents without impacting employee productivity. 

View Resident AI Assistant Info

A Mobile App to Engage Residents, Visitors, and Business Owners
​Offer a secure way for parties to interact with agency resources through the My Civic mobile app. With a mobile application, agencies can send alerts, push notifications, geo-targeted messages, and more to improve resident engagement. 

More About My Civic

Chris Fabian
Director of Product Strategy, ERP Budgeting

Chris Fabian has helped more than 300 schools and local governments
implement priority-based budgeting. Fabian is the co-founder of what
is now Tyler Tech’s Priority Based Budgeting, a budgeting methodology
that leverages machine learning and AI to predict and identify priority-based budgeting opportunities and savings. Fabian is senior director of product strategy for ERP budgeting at Tyler Tech. He has served as an internal business consultant for local government.

Contact Me

Mark Welch
Senior Account Executive, Priority Based Budgeting

Mark Welch is a leader in local government budgeting, celebrated for his innovative approaches to fiscal management and his pivotal role in advancing priority-based budgeting. With more than two decades of experience, Mark, a former teacher, has helped municipalities and counties across the U.S. align their budgets with community priorities, ensuring transparency, accountability, and measurable impact. Known for his ability to simplify complex financial challenges into actionable strategies, he has been a trusted advisor, speaker, and advocate for sustainable and community-focused budgeting practices. His work has transformed how governments use resources, leaving a lasting legacy of fiscal resilience and public trust.

Contact Me