New World ERP Webinar Series

Benefits of Moving to the Cloud 
Wednesday, February 5, 2:00–3:00 p.m. ET
Our ongoing commitment to you as your technology partner is to evaluate and adopt technology that best supports the critical services you provide to your community, like cloud technologies. And moving to the cloud is a decision that can be made when the time is right. Are you looking at a large hardware purchase, interested in cloud features and functionality, or just want to learn more about Tyler’s cloud offering?

Benefits covered will include:

• Reduced burden on IT resources
• Reduced hardware and infrastructure responsibility and expense
• Improved product quality through smaller, more consumable software updates
• Access to new, evolving technologies easily integrated with New World ERP
• Elevated data security

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Proactively Hunt Down Threats to Stop Cyberattacks in Their Tracks
Wednesday, February 19, 2:00–3:00 p.m. ET
Cyberattacks are occurring with alarming frequency and devastating consequences. As the number of successful cyberattacks continues to soar, it’s time to take a proactive stance to detect them.

With our managed threat detection and response offerings, your network, including endpoints, is under surveillance while a dedicated cybersecurity analyst is hunting for cyberthreats for you every day. Incidents are found and confirmed for you – and you receive remediation recommendations within minutes of a cyberattack. Tyler’s Cybersecurity Services can help you stop an incident in its tracks.

With our cybersecurity services:

• Your network is under continuous surveillance
• Threats are actively investigated by highly trained security analysts
• You are alerted to any active threat in real-time  
• Expert cybersecurity support is available 24/7  
• Daily reports provide you with an audit trail for compliance 
• Network-wide traffic visibility is available through a secure online portal

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A Better Path to Priority-Based Budgeting: ​How Do We Get There and What’s the Payoff?​
Thursday, March 6, 2:00–3:00 p.m. ET
Many local governments continue to follow the traditional budget process of looking at line items (e.g., postage, travel, training, supplies) from the prior budget and adjusting based upon trends. Priority-based budgeting focuses on community needs to determine budget allocation to ensure expenses are contributing to desired outcomes.

Budgeting based on community priorities encourages a shift in the way resource allocation decisions are made, recentering government operations on the programs and services that achieve the outcomes that matter most to residents. By categorizing budgets according to programs and initiatives, governments gain a big-picture perspective of resource allocation and can then better align funding with core priorities.

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Simplify Utility Billing and Automate Customer Communication
Wednesday, March 26, 2:00–3:00 p.m. ET
Whether you're looking for a solution to securely process payments, enhance customer communication, or provide self-service functionality, a variety of applications integrate with Tyler's utility billing solution to meet your business needs. With New World ERP’s online services, you’ll benefit from enhanced customer satisfaction and increased staff productivity. Additionally, with Notify, you can leverage your existing New World ERP contacts to quickly and automatically disseminate messages via phone, email, and text in a secure, auditable environment. This tool is specifically designed to work seamlessly with Tyler products, ensuring a comprehensive and efficient solution for your business.

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Simplify Your Payment Ecosystem and Improve Resident Services
Wednesday, April 16, 2:00–3:00 p.m. ET
Accepting payments from constituents can be a challenge if you don’t have software that is flexible, secure, and intuitive to use.

Tightly integrated with New World ERP, Payments and Cashiering are secure, cloud-based platforms for online and in-person payments. Working together, they simplify the complexity of your payment ecosystem. Cashiering allows for a customized payment experience by establishing payment types and then configuring supported payment methods for each — including in-person, telephone or mail, retail POS/concessions, bulk deposits, and more. These solutions make handling all aspects of your payment processing easy for your organization. With a modern, user-friendly interface that provides residents easy access for payment on permits, licensing, merchant services onboarding, and many other types of bills.

This webinar is not intended for OpenEdge clients.

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Solving Your Invoice Bottlenecks with Automated Solutions
Wednesday, May 21, 2:00–3:00 p.m. ET
Transform your financial processes with AP Automation and Invoice Capture. Designed to work seamlessly with New World ERP, these solutions eliminate inefficiencies, reduce manual effort, and address common pain points like invoice bottlenecks and payment delays.

Fully integrated into New World ERP, AP Automation and Invoice Capture empower your organization to modernize its financial operations while maximizing the value of your ERP investment. Together, designed exclusively to meet public sector needs, these solutions help you save time, reduce costs, and create more efficient workflows.

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Save Time, Reduce Labor Costs, and Step up Your Productivity
Thursday, June 12, 2:00–3:00 p.m. ET
Labor costs escalate through human error, manual processes and requests, and scheduling conflicts — but they don’t have to.

Time & Attendance provides small and large organizations with incredible cost savings and increased efficiency. In most local government entities, payroll processing, time tracking, and benefits accrual tracking places an unnecessary strain on staff efficiency and limited budgets. Time & Attendance fixes those issues and keeps them fixed while providing the highest ROI on the market.

Time & Attendance handles all your scheduling needs with ease and precision while keeping an eye on operation costs. You can electronically capture, manage, and analyze all your timecards and schedules, and seamlessly integrate that data in real time with New World ERP, reducing duplicate data entry and less chance for error.

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Provide Meaningful Data and Organizational Transparency
Wednesday, June 18, 2:00–3:00 p.m. ET
Local governments are increasingly expected to provide high value information to help residents understand how their tax dollars are being used. Financial transparency is a key component in a government’s efforts to establish and maintain trust with their constituency.

Open Finance provides unparalleled data access and analysis tools to help public sector entities implement principles of transparency, participation, and collaboration. It gives citizens 24/7 access to real-time data, engaging analytics that are easy to understand, while reducing the number of Freedom of Information Act (FIOA) requests your staff must handle. Designed to automatically answer the most asked questions, Open Finance is compliant with public record laws in all 50 states.

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Connect Your Civic Services to Achieve Smart Government Operations
Wednesday, July 16, 2:00–3:00 p.m. ET
From planning, permitting, and licensing to resident requests, Enterprise Permitting & Licensing automates, connects, and streamlines your critical government processes. Whether it’s enterprise workflow, management, inspection, enforcement, or electronic plan review, our solution does it all.   

Having one platform not only increases efficiency and communication, but it also maximizes productivity and departmental collaboration from desk to field while fostering constituent engagement and reducing human error.

Enterprise Permitting & Licensing offers: 

• Embedded Esri® GIS technology
• Centralized database
• Customized reporting, data views 
• Specialized apps for constituents 
• Ability to work from desk or field
• Centralized workflows 

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Generate Full Range of Statements and Supporting Schedules
Wednesday, August 6, 2:00–3:00 p.m. ET
No matter how many Annual Comprehensive Financial Report (ACFR) reports you have prepared, the challenge is recalling what you had done the year before, as well as deciphering any new GASB rules.

Tyler’s ACFR Statement Builder is embedded with the GASB rules and assists you with every step in the reporting process. Its tile interface provides guidance to help you move quickly from report setup through creation of audit-ready statements and schedules. Additional benefits of Tyler’s ACFR Statement Builder include:

• Self-guided learning built into program
• Setup and customization that carry from year to year
• Streamlined development of statements
• Updates with new GASB pronouncements when you choose to adopt them

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Streamline Access to Documents and Records
Wednesday, October 15, 2:00–3:00 p.m. ET
Content Manager Enterprise is an industry-leading solution that helps bring your physical document storage system into the digital age. Now you can electronically capture, manage, and retrieve all your documents with ease and precision, while boosting your return on investment.

Content Manager also provides you with the ability and flexibility to define custom document types and utilize workflows to support your specific business needs for content management with integrated third-party systems.

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Overcome Cyberthreats and Ensure Critical Operations Continue
Wednesday, November 5, 2:00–3:00 p.m. ET
Public sector organizations are facing increasing challenges from cyberthreats and the risks of system downtime. Protecting sensitive data and ensuring seamless operations are critical for maintaining public trust and delivering essential services.

In this webinar, you’ll learn how to safeguard your organization against evolving cyber threats, such as ransomware and phishing attacks, by adopting proven cybersecurity best practices. We’ll also explore robust tools and services designed to secure sensitive public sector data and provide insights into how Tyler’s Disaster Recovery solution minimizes downtime and enables fast recovery during crises.

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The Future of New World ERP is in the Cloud
Thursday, November 20, 2:00–3:00 p.m. ET
Transitioning to the cloud is an exciting opportunity to enhance your operations, improve mobility, and streamline collaboration.

Join us for this webinar, where we’ll explore practical solutions to common challenges and show how New World ERP can make your journey to the cloud smooth and successful. From optimizing budgets and strengthening data security to empowering your IT team and embracing remote access, you’ll discover how moving to the cloud can unlock new potential for your organization. Gain the knowledge and confidence to take this transformative step forward!

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Streamline Agendas, Minutes, and Collaboration with Meeting Manager
Wednesday, December 10, 2:00–3:00 p.m. ET
Meeting Manager simplifies the planning and execution of meetings. With easy drag-and-drop functionality, users can quickly assemble an agenda, share with others to add topics and documentation, and easily update as needed.

In this session, you'll learn how to:

• Quickly create and update agendas with drag-and-drop simplicity
• Collaborate seamlessly by sharing agendas and collecting input from your team
• Store and access meeting documents in one centralized location for effortless review

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